Frequently Asked Questions - Faxing

Does Flowroute offer fax?

Yes! Flowroute offers faxing service via the T.38 protocol.

How do I use Flowroute’s fax service?

Similar to the voice and SMS/MMS, we can integrate with any T.38-compatible fax machines, ATAs or servers.

How much does the Flowroute fax service cost?

We charge the same for faxing as we do for calling, $0.005/minute for inbound faxes and $0.00833/minute for outbound faxes. For example, if a fax takes 10 minutes to send, we charge the same as what a 10-minute outbound call would take.

Am I limited on the number of faxes I can send?

No. You can send unlimited faxes with Flowroute. If you are looking for volume pricing, please contact our sales team.

Can I call and fax from the same phone number?

Yes. All numbers hosted on Flowroute are T.38-enabled, so you can call, fax, and text from the same number.

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