Frequently Asked Questions - SMS/MMS

Can I text and call on the same number?

Yes! Flowroute allows you to use voice and text messaging services on the same number.

Am I limited to a certain number or text messages per month?

No. You can send unlimited text messages with Flowroute. We charge per message for long-code SMS/MMS and toll-free SMS/MMS. Please see our Messaging Fees & Surcharges for a complete list of fees and surcharges.

Is there a size limit on images I can send via text?

Yes. Flowroute’s maximum MMS message size is 750KB, including text. You may have more than one media file attachment as long as you meet the total size limitation of 750Kb. SMS has a limit of 160 characters or less.

How do I use Flowroute’s messaging service?

Flowroute offers messaging services via API endpoints and can work with a variety of messaging gateways. We work with 3CX and Textable, or you can build your own service we can interoperate with.

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