You don’t bill me for channels, how does that work?

Posted on October 5, 2017

We have architected our network and infrastructure to provide our customers with significant capacity, which results in the ability for our customers to utilize an unlimited number of concurrent calls paths without affecting the quality of their calls. Flowroute dynamically establishes channels as you are making or receiving calls, all we ask is you notify us if you plan to use over 1000 concurrent call paths and/or send over 20 CPS. From an inbound call perspective, we connect all the calls you receive, it’s up to you and the logic you set up on your system/switch to handle the calls as you see fit.

We’ve updated our Privacy Statement to align with our parent company and to reflect the new requirements under the EU General Data Protection Regulation (GDPR) that went into effect on May 25, 2018. By continuing to use our website, you agree that you understand these policies.

Got it!