Cloud communications are becoming an integral part of digital transformation efforts because they offer improved methods and new channels to engage with customers. Communication service providers (CSPs), for example, are integrating voice and messaging capabilities into their UC, CPaaS and CCaaS offerings as a strategy to automate and improve these business processes.

What You'll Learn:

• How industry changes and expectations is driving the adoption of cloud communications
• How CSPs can meet customer communications demand while improving the overall experience
• The value of CPaaS, software-centric, and traditional telecommunication providers
• How to select the right communications service partner based on your requirements

When:

Tuesday, December 4 | 11:00 am PT / 2:00 pm ET

Presenters:

Irwin Lazar

SVP & Research Lead at Nemertes

Al Castle

VP Product & Engineering at Flowroute

Save your spot! Register for the webcast here.