3 Ways to Improve E911 with the Cloud

Posted on May 13, 2020

This article is condensed and originally appeared in No Jitter.

Cloud-based communications can provide a flexible way for enterprises to ensure their workers are safe in the event of an emergency no matter where they are.

The number of people working remotely has increased substantially in recent years. Facilitating smooth collaboration across distributed workforces continues to be a priority for organizations, as modern corporate cultures favor flexibility and autonomy over their schedules.

As this trend grows, enterprise decision-makers need to ensure that the communications services they provide their remote employees have the same safety and access to emergency services as an on-premises solution.

E911 — or enhanced 911 — services help make this a reality and are vital to a company’s overall business health. E911 services dispatch the emergency call to the appropriate Public Safety Answering Point (PSAP) and pinpoint the precise location of where a call is originating from. This makes it easier for first responders to find and help the caller in an emergency.

Regulations like Kari’s Law and RAY BAUM’S Act require enterprises and communication service providers (CSPs) to work together to deliver emergency notifications to appropriate support personnel. E911 solutions help provide responders with detailed location information on where a caller is located. Organizations with large campuses can take safety precautions to the next level by providing more accurate location information to public safety, setting the stage for faster emergency response times and a safer enterprise.

So, how do E911 services apply to the growing remote workforce?

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