The CPaaS for Rock-Solid and Resilient Enterprise Voice Applications
Flowroute provides the APIs, easy-to-use portal, and support you need to build mission-critical voice applications efficiently and cost-effectively.
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Ease of calling configuration gets you up and running in minutes, not months.
Self-service portal
Get set up in minutes with direct access to phone numbers, routing, and features such as E911 and CNAM, all from an intuitive self-service portal.
Interoperability tested
Flowroute interoperates with nearly any IP-PBX and has been tested and certified by a number of IP PBXs to ensure superior interoperability.
PBX configuration guides
Flowroute removes the complexity of connecting your IP PBX to our SIP Trunking by providing configuration guides provided by a number of our certified technology partners.
Just some of the IP-PBXs we support
MORE RELIABILITY
Improve reliability with failover and business continuity built in.
Failover routes
On a per phone number basis, you can specify additional IP addresses or phone numbers to failover incoming calls to if the primary destination goes down.
Multi-carrier redundancy built in
Flowroute’s patented HyperNetwork can route around other carriers’ outages and degradation. This capability allows Flowroute to help its customers mitigate outage time by quickly detecting network impairments, and re-routing the traffic to successfully complete inbound calls.
HyperNetwork recovery examples
Carrier | Issue | Cause | Carrier Impact | Flowroute Impact |
---|---|---|---|---|
Traditional Carrier 1 | Call failure | Fiber cut | 24 hours | 32 minutes |
Traditional Carrier 2 | Degraded audio | Switch failure | 9 hours | 28 minutes |
Traditional Carrier 3 | Call failure | Switch failure | 7 hours | 18 minutes |
RESPONSIVE, KNOWLEDGEABLE SUPPORT
An experience that ensures your satisfaction and your success.
Deep expertise
Flowroute's support engineers are fully trained in all aspects of our network as well as a broad range of UC, PBX and call center system technologies.
Award winning support
Flowroute's support team was recognized for a Stevie Award for frontline support two years in a row and has achieved an NPS score of 60+ for the last six months - unheard of in the telecommunications industry.
Predictable porting process
Flowroute's proprietary porting process, carrier status and relationships ensures faster completion of part orders, typically in 2 weeks or less, and delivered in a scheduled two-hour porting window.