MMS for toll-free and local phone numbers

Simply and reliably turn your business phone numbers into a more immediate, engaging customer experience with Flowroute. By using our Multimedia Messaging Service (MMS), you get all the benefits of SMS, plus the ability to send rich content – images, video, and audio.

MMS FEATURES

Add a new way to engage customers - without adding complexity

Send and receive picture messages simply and reliably with our message-enabled phone numbers and API. All it takes is a few lines of code to get started. Check out our Messaging API in the Developer Center.

Complete messaging capabilities

Send and receive MMS to any text-enabled phone number through any mobile carrier or text-enabled landline number in North America.

Create more visual customer experiences

Create visual customer experiences with a picture, audio, and video attachments.

Access real-time message detail records (MDRs)

Access usage, cost and message details for any date range with real-time MDRs.

Unify Communications with one provider

Drive your brand by unifying calling and messaging through your long-code and toll-free phone numbers

Built in redundancy

Route messages by setting up primary and secondary routes to provide reliability to ensure successful delivery.

Get up and running quickly

Everything you need to launch your messaging initiative quickly and efficiently can be found in our how-to guides, sample code, and SDKs.

MMS USE CASES

The benefits of Flowroute MMS help businesses across every industry create visual customer experiences in a simple, yet reliable way.

Insurance companies

Customers can send photos to their agent of damages and get immediate feedback. An agent can send quotes and policy information, and now that more and more states are allowing drivers to provide digital proof of insurance this feature is becoming especially useful.
Retail

Salespeople can send pictures of new arrivals or merchandise if a customer is looking for something specific. This provides your customers with the convenience of communicating from wherever they are without ever having to walk into the store.
Healthcare

Doctors can message-enable their office numbers to provide a channel for their patients to request How-to videos such as how to measure blood pressure at home directly to their mobile phone.