With so many business communications options, voice is still relevant, even essential, for many organizations. Voice technology has evolved to digital via the Internet, posing unique challenges to business continuity should service be interrupted or halted. Failover and redundancy are typically built in for outbound calls and inbound calls to toll-free numbers, but inbound DID numbers have been vulnerable to carrier outages that can take weeks to recover. Fortunately, there is one patented technology filling the gap, providing true voice resiliency for inbound DID calls.
Click on the link to learn more: https://cloudtweaks.com/2023/06/business-voice-resiliency/