The evolution of virtualization and cloud platforms combined with mature adoption of agile methodologies and DevOps has impacted the way organizations build and ship software. The traditional waterfall-style approach that…
80% of companies already use or plan to use chatbots by 2020. Chatbots on the rise The use of chatbots is on the rise to solve problems and improve the…
Managing phone numbers and routes is important to businesses both large and small. In the same way, the cloud has transformed how applications are written, tested, and deployed, the ability…
According to Forrester Research SMS wasn’t even a statistically significant communications channel in 2010. Fast forward to today and SMS is the third most used communications method for business to…