It’s 2013 and a phone call to customer service is still regarded as one of the most burdensome experiences. There are numerous services like LucyPhone or GetHuman that advertise a…
Transcoding is a danger to call quality and even call viability. The issue is, translating codecs can cause
“Why don’t you support G.722?” It’s a question we’ve heard more than once. People are very interested in G.722 wideband audio codec because
We’ve come a long way since the first time meaning was attached to a grunt a few hundred thousand years ago. In the last hundred years, we’ve squeezed the equivalent…
I’m willing to bet a week and a half of steak lunches that you’ve at least heard the term WebRTC. Otherwise, why’d you click? WebRTC is nothing new. It’s something…
If you’re here, you’ve heard the term SIP trunking before. You probably even know what it is. And, because of the enormous cost savings and process efficiencies, you’re all set…
If SNOM’s promotional video for the 700 series is to be believed, these phones are designed for users that fall in the cross-section of business professionals and smooth jazz aficionados…
You’ve been tasked with the responsibility of upgrading your business’s communication suite. Your first instinct is to google your options, and by doing so you’ve opened a giant nest of…
Choose the right VoIP integrator the first time. Let’s face it, today everyone and their mother are becoming VoIP integrators. How do you choose the right one? How do you…
Recently, a friend emailed me this article about a real estate agent, who typically spends $300/month on her phones, that had been sent over $600,000 in bills from AT&T due to fraudulent activity on…
1. It’s a waste of time – Fact; you already know the top reasons to switch to VoIP. Cost savings. Process efficiency. You shouldn’t need any more reasons than that….
The one way to ensure Internet faxes go through Communications have, for the most part, gone digital. Even telecom’s mothership is begging regulators to be let off the analog leash….
