With cybersecurity attacks on the rise, it’s important that any business with online functionality take steps to protect itself and its users from those with malicious intent. One of the…
As businesses seek to contact customers in the most dependable way, many are turning to SMS and MMS messaging. These forms of communication have significantly higher open rates than other…
The rise of messaging apps has transformed the way that people communicate, both personally and professionally. In recent years, messaging apps have become the most popular type of mobile app,…
A messaging API is a way for businesses and organizations to communicate with their customers through mobile messaging protocols such as SMS or MMS. This type of API allows companies…
Organizations can benefit from the scalability of cloud-based voice communications as they look to grow their business. According to UC Today, nearly 20% of the companies surveyed adopted unified cloud-based…
Organizations of all types and sizes depend on APIs or application program interfaces to access collaborative tools, such as cloud software. Surveys show that nearly 70% of organizations have adopted…
Integration of telephony services into computer programs is taking off. Research firm 360 Research Reports released a forecast for the industry that predicts a growth rate of 18% per year…
Text messaging is an ideal way to reach customers with marketing campaigns, making it a desirable option for organizations of every size. On average, text messages are opened and read…
While consumers communicate with businesses using a range of channels, studies show consumers still prefer calling a business and speaking to a live representative. However, consumers are reluctant to answer…
Migrating your organization’s communications to the cloud can be a complex process. Cloud-based communications offer numerous benefits to a company and its users, including scalability, efficiency, and flexibility. Cloud adoption…
Organizations are finding value in migrating to the cloud for improved efficiency and flexibility. Deloitte found that leaders in the IT space planned to move 41% of their workload to…
In our ever-evolving distributed work ecosystem, more organizations see the value of cloud-based communications and enterprise collaboration tools. These solutions empower businesses and their teams with flexible, reliable, high-quality communications…
