This article is condensed and originally appeared on Hospitality Technology.
Remote and hybrid work is likely to be a permanent staffing model for many employers—including those in the hospitality industry. Gartner reports that 82% of companies will allow their employees to work remotely in some capacity from now on while 47% will allow them to work remotely full time.
Even as companies become better equipped to facilitate working remotely for their workforce, enabling efficient communication and collaboration continues to be a challenge. Inefficient communication can hinder collaboration, productivity and the patron experience.
In fact, nearly half of organizations say their greatest collaboration challenge is ineffective communication between team members. For example, different departments or teams will buy programs to support their needs, which creates silos in the company.
To read the article in its entirety, click here.