Why Businesses Need E911 for Remote Employees

Posted on June 24, 2020

This article is condensed and originally appeared in ChannelVision Magazine.

In recent years, the number of remote workers has increased significantly. In the U.S. alone, remote workers increased by 159 percent between 2005 and 2017, show a study by FlexJobs. The trend is only predicted to skyrocket, with as much as three-quarters of organizations’ teams expected to have telecommuting employees by 2028.

As more U.S. workers choose remote work over jobs in traditional office settings, there are a number of factors your customers will need to consider to adapt their workforces and support offsite employees. As you’re providing guidance to customers about the communications tools that will help them thrive in a modern economy, it’s important for channel partners to help customers think through ways to ensure their toolbox is robust and capable of protecting businesses and workforces in the face of unexpected scenarios.

An important but perhaps less frequently considered element as businesses think about enhancing their suite of tools to support remote workers is emergency preparedness. Customers looking to bolster their remote workforce with cloud-based tools will want to provide these remote employees with the same access to emergency services that on-premises solutions would offer.

However, providing emergency services for remote workers is more challenging when employees are working in different locations. That’s where E911 – or enhanced 911 – services come in to play. E911 services are “enhanced” because they can provide the location of the caller to the local Public Safety Answering Point (PSAP), which makes it easier for first responders to find and help the caller in an emergency. Customers with sprawling campuses can elevate their safety plans by securing an E911 solution that will provide accurate information to dispatchers and ultimately lay the groundwork for more rapid emergency response times and an overall safer company.

To read the article in its entirety, click here.

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