This article is condensed and originally appeared in VMblog. The abrupt shift to remote work this year has required businesses to rely more fully on digital technologies powered by the…
The benefits of embedding real time communications features into business and consumer applications are becoming increasingly widespread. People prefer the ease of click-to-call from within a web experience, social media…
Late last year, Mind Commerce released a report about the current state and future of the telecom API market. APIs are a well-known software function within the IT software development…
Caller ID is a widely used phone system feature that identifies an incoming caller by a phone number. The feature provides a valuable piece of information and it’s often one…
Communications options are more robust than ever before. Voice-over-IP (VoIP) systems have revolutionized the way large enterprises and smaller businesses communicate by enabling the integration of more communication options than…
In the age of legacy telecom, phone service was a relatively simple concept. After securing a phone number from a leading service provider, you were then able to place and…
Although industry naysayers claimed voice was dead, phone calls remain an integral part of enterprise and end user communication strategies. And while the platforms we use to communicate have evolved…
Since the Federal Communications Commission (FCC) passed the Truth in Caller-ID Act (TiCA) of 2009, the agency continues to crack down on caller-ID “spoofing.” This is the practice of modifying…
In a professional environment that relies heavily on calls instead of in-person meetings, it’s critical that audio quality and connection remain strong. Unreliable audio is frustrating and can put a…
The age-old question: Why is my number port taking so long? If you’re reading this blog, you’re likely familiar with number porting and probably even more familiar with the common…
When workplaces across the country shut down and employees started working remotely during the pandemic, leaders faced an increase in cyber and physical threats to their business. One CNBC survey…
Faxing may seem like a thing of the past, but in reality, some business processes still require physical fax transmissions. Because of this, we are seeing some businesses holding tight…
