This article is condensed and originally appeared in Telecom Reseller. The digital communication landscape is constantly evolving with the emergence of new tools that provide enterprises with ways to collaborate…
Although industry naysayers claimed voice was dead, phone calls remain an integral part of enterprise and end user communication strategies. And while the platforms we use to communicate have evolved…
Since the Federal Communications Commission (FCC) passed the Truth in Caller-ID Act (TiCA) of 2009, the agency continues to crack down on caller-ID “spoofing.” This is the practice of modifying…
In a professional environment that relies heavily on calls instead of in-person meetings, it’s critical that audio quality and connection remain strong. Unreliable audio is frustrating and can put a…
The age-old question: Why is my number port taking so long? If you’re reading this blog, you’re likely familiar with number porting and probably even more familiar with the common…
This article is condensed and originally appeared in BetaNews. With more digital communication tools available than ever before, enterprises and end users have started to demand more tailored options that…
This article is condensed and originally appeared in UC Today. With the range of digital communication tools available on the market, businesses and end users have begun to demand more…
When workplaces across the country shut down and employees started working remotely during the pandemic, leaders faced an increase in cyber and physical threats to their business. One CNBC survey…
Faxing may seem like a thing of the past, but in reality, some business processes still require physical fax transmissions. Because of this, we are seeing some businesses holding tight…
This article is condensed and originally appeared in Contact Center Pipeline. Cloud-based solutions provide secret ingredient to weathering whatever storm may come to pass. When workforce operations are disrupted, the…
In a recent Eastern Management Group customer study, large enterprise customers were asked to evaluate SIP trunking providers. Flowroute, now part of Intrado, was recognized alongside three top-tier vendors including…
This article is condensed and originally appeared in No Jitter. In a new Eastern Management Group customer study, all large enterprise customers surveyed would recommend these SIP providers to a…
