Have you ever called support, only to find that the agent tasked with solving your issues knows less about the product than you? Last week I needed tech support for…
Geek Girls Carrots (GGC), a social enterprise dedicated to increasing the number of women in technology industries, is hosting its 2nd Code Carrots Project Cycle at Flowroute headquarters in Seattle….
Too many businesses are holding on to fixed landlines because it is believed to be the only way to fax reliably. But the truth of the matter is, fax over…
When upgrading your business phone system, you have a number of important decisions to make that will have significant impact on the success of your transition. The first choice you…
Its happened again! We’re very proud and excited to announce that our Support Engineers won a Silver Stevie Award in the Front-Line Customer Service Team of the Year category for…
3CX Phone System is a popular Windows-based PBX that many Flowroute customers, particularly small and medium-sized growing enterprises, use to manage their voice calls. We’ve always supported a large number…
When you’re shopping for an enterprise SIP trunking provider, you read a lot of web content written to assure you that each offering aligns closely with a broadly inclusive set…
SIP trunking is more than cost-cutting communications technology, it is a strategic business tool bearing significant organizational benefits, including enhanced productivity, improved unification/interop, and customizable fraud control. A poll conducted…
I didn’t expect to find change in my inbox that morning back in October, but from the moment I learned about the opportunity to join Flowroute’s technical support team as…
