West Telecom Services LLC (WTS) is now Intrado Communications LLC

Posted on April 1, 2020

We are pleased to announce that as of April 1, 2020, West Telecom Services, LLC has changed its name to Intrado Communications, LLC.

For your existing services, it remains business as usual. However, as Intrado, we have made significant investments in our own proprietary technologies and several strategic acquisitions to expand our product suite to provide you with the best-in-class technology and services. The result is that we have transformed our business with the goal of more fully supporting your own digital transformation journey.

Please read the following information on any action required.

As of April 1, 2020, invoices for services provided are billed by the name Intrado Communications, LLC.

Payments made by credit card for Flowroute services may appear on statements as Intrado Communications, LLC or Intrado Communications Holdings, LLC. Either way, be assured that we are still the same Flowroute that you’ve come to trust.

This is a branding/name change only; the company is not merging, changing ownership, or undergoing any other change. No assignment or other contractual change is required.

An updated W-9 form as well as the associated legal documentation evidencing the name change is available at https://www.intrado.com/name-change.

If you have any questions please submit a support ticket or contact us at support@flowroute.com.

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