In a recent Eastern Management Group customer study, large enterprise customers were asked to evaluate SIP trunking providers. Flowroute, now part of Intrado, was recognized alongside three top-tier vendors including…
Protecting employees and other stakeholders is an important responsibility of business leaders. By migrating communications to the cloud, enterprises can access an abundance of communications tools that improve the way…
Why you should prioritize voice traffic on your network QoS, or quality of service, has always been important for digital communications. If you are using VoIP communications, it becomes critically…
Unified Communications (UC) allows organizations to access all of the tools they need to communicate through a single solution. This includes instant messaging, email, faxing, VoIP, monitoring, recording and video…
Every phone call consists of two components, signaling and media. Signaling does the work of establishing, maintaining, and tearing down the call. Media is the actual call audio. On a…
Whenever market changes occur, businesses pay special mind to their investments and expenses to maintain operations as efficiently as possible. Customer demand plays a major role in determining a company’s…
Flowroute powers voice and messaging services with the nation’s largest network reach, providing reliable and simplified operations that can be scaled on demand. We have been working to expand our…
Before diving into how a SIP trunk works let’s explore how a traditional phone call works. Imagine you’re making a call on a landline phone. You dial the number you…
Session Initiation Protocol or SIP trunking is a telephone service delivered most commonly via the internet. SIP trunks are provided by internet telephony service providers (ITSP) instead of the traditional…
Delivering superior customer service is nonnegotiable in today’s climate. As end user’s communication preferences change, enterprises must also change the way they interact with their customers. Right now, companies around…
SIP trunking is not a new business solution or even a new technology; however, it continues to grow in popularity for enterprises and communication services providers (CSPs) looking to cut…
Current global trends indicate an increasing number of employees are foregoing the traditional office experience in favor of telecommuting. In the U.S., the number of people telecommuting has increased 159…
