This article is condensed and originally appeared on HealthTech. Aside from providing excellent patient care, operating efficiently is consistently top of mind for the healthcare industry. Information needs to be…
Nearly every person with a phone has received more robocalls in recent years. In 2020, 45.8 billion robocalls were placed nationwide. In December 2020 alone, there were 3.9 billion robocalls…
This article is condensed and originally appeared on Hospitality Technology. Remote and hybrid work is likely to be a permanent staffing model for many employers—including those in the hospitality industry….
Customer preferences are changing, and solutions that offer immediacy, accessibility and customization are highly valued. Not only can these capabilities improve user experience, but they can also influence brand loyalty….
In a recent blog post, we outlined how more enterprises are turning to technologies like SIP trunking that offer flexible deployments of voice communications to modernize IT investments and grow. We…
As enterprises solidify their hybrid workplace strategies, they also must consider employee preferences for flexibility and the physical environment they create for their teams. According to Edelman’s 2021 Work Trend Index…
As the hybrid workforce becomes more prevalent, businesses are learning to adapt their services while remaining connected to their customers and continuing to provide support from a distance. Adopting flexible,…
This article is condensed and originally appeared on the The New Stack. As enterprise communication continues to evolve, businesses are constantly searching for new technologies like cloud-based tools to improve…
Modern telecom is easy to take for granted in our era of fast-paced communication. Today, calling capabilities are more seamless, scalable and flexible than ever before. But that wasn’t always…
This article is condensed and originally appeared on MSP Insights. If we’ve learned anything in the last year related to business communication strategies, it’s that the services and tools that…
The world of telephony has evolved considerably since its inception. Through the years, telecommunications have evolved to meet the changing demands of the business world. Telephony devices, systems and services…
This article is condensed and originally appeared on the Telecom Ramblings Website. Voice calls have always had a role to play in powering connections between brands and customers. However, the rise…
