Your business is going to change. Your industry is going to shift. The way you operate will require adjustments. A search for efficiency will drive adaptations. The hunt for greater…
A few weeks ago, when I told you all about innovating your phone system with telecom apps, I mentioned Calltacular as a business built using Plivo. Well, Calltacular saw the…
We’re proud to announce that on Friday, February 21, 2014, our team of support engineers was awarded silver in the Front-Line Customer Service Team of the Year – Technology Industries…
Google Voice has done a good deal to legitimize VoIP in a lot of people’s minds, primarily by connecting a VoIP number to one of your existing numbers and by…
Until April 30, 2014, Flowroute is able to offer number portability for only $4 per port. That’s a savings of almost 50%.
If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…
In telecom, as with most other service based industries, when you work with a vendor you enter into a Service Level Agreement (SLA). The purpose of the SLA is to…
Everything’s a mess. The world of communications technology is at a tangled crossroads that seemingly forks off in every direction, even (and sometimes especially) backwards. Just trying to decide how…
Caller-ID can be a contentious topic. In regular daily use, it’s no big deal. But the FCC’s Truth in Caller-ID Act of 2009 (TiCA) addresses key privacy and openness issues…
Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…
The Yealink VP530 is the latest addition to Yealink’s line of what they’re calling, “executive-level IP Video Phones”. Obviously targeting executives and upper management, the online phone description touts ease…
When Unified Communications came on the scene a few years back, everyone expected the technology to spread faster than rumors after an office Holiday party. These days most of the…
