Articles

4 SIP Trunking Vendors Enterprises Prefer and Why June 25, 2020

This article is condensed and originally appeared in No Jitter. In a new Eastern Management Group customer study, all large enterprise customers surveyed would recommend these SIP providers to a…

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Why Businesses Need E911 for Remote Employees June 24, 2020

This article is condensed and originally appeared in ChannelVision Magazine. In recent years, the number of remote workers has increased significantly. In the U.S. alone, remote workers increased by 159…

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Businesses Need E911 for Remote Employees May 29, 2020

This article is condensed and originally appeared in CloudTweaks. E911 FOR REMOTE EMPLOYEES Remote working is no longer a luxury or a distant possibility – it’s the norm for enterprises…

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The Future of Customer Service: Omnichannel at the Ed... May 26, 2020

This article is condensed and originally appeared in VMblog. In recent months, we’ve seen a spike in the global demand for delivery and drive-up services due to the number of consumers staying…

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The Evolution of E911 and Protecting the Remote Workf... May 18, 2020

This article is condensed and originally appeared in Telecom Reseller. The remote workforce has been a growing trend for the last decade; however, as external market factors and internal employee…

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How Cloud-Based Communication Tools Support The Next ... May 14, 2020

This article is condensed and originally appeared in MSP Insights. Businesses and schools across the country have ceased normal processes and are instead operating from a distance. As countries around…

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3 Ways to Improve E911 with the Cloud May 13, 2020

This article is condensed and originally appeared in No Jitter. Cloud-based communications can provide a flexible way for enterprises to ensure their workers are safe in the event of an…

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Remote Working in the COVID-19 Era April 24, 2020

A conversation with Flowroute’s VP of Engineering and Products By Moshe Beauford, UC Today This article is condensed and originally appeared in UC Today. In a matter of weeks, companies…

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A Checklist for Migrating Your Contact Center to the ... April 15, 2020

This article is condensed and originally appeared in Contact Center Pipeline. A thoughtful game plan to simplify the migration process from planning to execution. Numerous businesses rely on contact centers…

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How Cloud-Based Communication Tools Support the Spike... April 15, 2020

This article is condensed and originally appeared in VMblog. The global workforces’ ability to collaborate remotely is being tested in a variety of ways. This has forced many businesses and…

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Podcast: How cloud-based communications are powering ... April 10, 2020

For the link to the podcast recording, please visit Telecom Reseller Why should companies use cloud communications tools? How can cloud-based communication tools help businesses facilitate remote work and maintain…

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SHAKEN and STIR’d: Combatting Robocalls to Save Mon... March 30, 2020

This article is condensed and originally appeared in Telecom Reseller. In December 2019, a staggering 4.6 billion robocalls were placed nationwide, 42 percent of which were scams. Now, thanks to the passage of…

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